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FAQs

General FAQs
How do I request permission to use an extract from a Faber book?

Before approaching us for permission, please read the guidelines set out in our Permissions Guidelines. It is imperative that you are able to provide as much information as possible. Please be patient – we get a lot of requests so a response might take up to ten weeks. [See also: Putting on a Faber Play.]

I'm interested in applying for a Faber Academy writing course and would like to find out more. Who should I contact?

Full details of the courses we run, and who to contact, can be found here.

How do I apply for a job or work experience at Faber?

Details of job vacancies plus full details of our intern and work experience policy can be found here.

How do I contact a Faber author?

We cannot give out authors’ contact details, including email addresses, but we will be happy to forward correspondence to them or to their agent. As we are not always in email contact with authors, we prefer that correspondence is put in writing and addressed to:

[Name of author]
c/o Faber and Faber Ltd (Editorial Dept)
Bloomsbury House
74-77 Great Russell Street
London WC1B 3DA
United Kingdom

To contact an author regarding a bookshop event, festival or interview, please contact the Publicity department.

Where can I find the Faber catalogue for new books?

Our most recent catalogues are available to download at the bottom of this page.

How do I request a review copy of a particular book?

If you work in the media and would like to request a review copy please email gapublicity@faber.co.uk with more information about where your book review would appear.

I'm interested in a brand or campaign partnership with Faber. Can I find out more?

Faber is keen to hear from you if you’d like to partner with us, in return for exclusive products, offers, subscriptions and services, including Creative Writing courses and events from the Faber Academy. For further details email partnerships@faber.co.uk.

What is the Faber Factory and how do I contact them?

The Faber Factory is a fully comprehensive digital service that enables independent publishers to have an immediate and cost effective digital publishing programme without having to invest in additional resource and add to their overhead. [Learn More]

You can get in touch by emailing here.

How do I contact the Faber Archive?

If you have a query that you feel can only be answered by the Faber Archivist, please email archiveenquiries@faber.co.uk or send a letter to:

The Archive
Faber & Faber Ltd
Bloomsbury House
74-77 Great Russell Street
London WC1B 3DA
United Kingdom

Please note that extensive responses to queries may not always be possible. We are currently in the process of moving the Faber Archive so we won’t be able to guarantee a response.

What is the process for using an author photograph?

To use an author photograph, please contact gapublicity@faber.co.uk who will confirm the copyright of the photographer and the rights usage.

Shop
FAQs
Do you deliver internationally?

We are temporarily only able to ship orders to addresses in the UK. We are working on a solution for international shipping. Join Faber Members (free) to receive the latest information on international shipping.

What delivery options do you offer?

All UK orders are sent via Royal Mail and are tracked: choose from standard (48-hour) or premium (24-hour) delivery.

Can I track my order?

If you have an account, you can track your order by signing in to faber.co.uk and going to the ‘My Account’ section. Your order status will be in the ‘My Orders’ tab. You will also receive an email when your order is shipped.

What will I be charged for shipping?

You can choose between:

UK Standard Delivery within 1-3 business days: £3
UK Premium Next Day Delivery: £4

How long will it take for my order to be shipped?

We aim to ship your order on the same day if it has been ordered before 3pm (Monday-Friday). However, if your item is in stock it is possible that it will be much sooner than this. You will receive an email when your order is shipped.

What if I pre-order a book – how will I know when it is going to arrive?

When you pre-order a book, you will receive a confirmation email. The book will then be shipped on its publication date (which is given on the relevant product page) and you will again receive a confirmation email.

When is payment for a pre-order taken?

We will take payment at point of purchase for a pre-order. If you change your mind about your purchase in the time between making the order and the product or book being published, please email us at bookshop@faber.co.uk.

Can I cancel an order?

To request cancellation of an order, please email bookshop@faber.co.uk with your order number in the subject line of the email. Please note: orders for products that are available for immediate shipping (‘in stock’) are sent to our fulfilment partner as soon as the order is placed, and in most cases cannot be cancelled. However, please do contact us – while we might not be able to stop the order from being shipped, we will try to accommodate your request for cancellation.

Do you accept returns?

If you have changed your mind about the product you have ordered, you can request a refund within 14 days of delivery. Please email us at bookshop@faber.co.uk with requests.

If the item you have bought is damaged, please take a photo and send this to us via email at bookshop@faber.co.uk and we will arrange for a refund or for a replacement to be shipped.

Where shall I post my items for return?

Please post returns to:

Book Returns
PO BOX 162
Pevensey
BN24 9DS

We will refund you on receipt of the items (excluding delivery charges, gift wrapping and any other additional expenses). We have the right to withhold or reduce any refund on items that have been damaged in transit. Please include your shipping note, circling the reason for return.

Do you offer free returns?

We do not offer free returns, so you will need to pay the cost of postage if you choose to return items to us. However, we will pay the cost of return if the items are faulty or have not been accurately described.

How will I be refunded?

Once we have received the relevant items from you and confirmed that they have not been damaged, we will credit your payment card with the cost of the returned items within 30 days of our receiving them.

Events
FAQs
How will I receive my ticket(s) for events?

You will be sent an email with confirmation of your booking. If the event is online, you will be sent the link for the live event the day before the event takes place. If the event is in person, there will be a guest list on the door and you may also bring your confirmation email as additional identification.

Where do Faber events take place?

Faber author book tours are held across the UK. A significant number of Members events are held at Faber’s offices in Bloomsbury House and screened online. Please refer to your individual confirmation email to check the location of your event.

Do you have to be a Faber Member to attend Faber events?

You only have to be a Member to attend Members events. All other events are open to all. It is free to sign up to become a Faber Member here.

Do authors do signings at Faber Events?

This depends on the individual event. Check the listing for the event you are interested in or contact the event organiser.

Are streamed Faber Events available afterwards?

Free online events are available to rewatch via the Faber Members Journal Page. Paid events are only available to rewatch for those who purchased tickets, where we have been given permission.

Are there any free events/discounts for students at Faber Events?

Faber Members advertises free events throughout the year, including our Inside Faber series examining different parts of the publishing process. Students can apply for free tickets to any event (subject to availability) by emailing members@faber.co.uk

Getting Published FAQs
Can I submit my book to Faber for publication?

Because we get such a large volume of queries, Faber can now only accept unsolicited submissions of poetry. We no longer accept or engage in communication about any fiction, non-fiction, plays, screenplays or books for children. Please consult our Getting Published page for further information and submission guidelines.

Can I submit illustrations and artwork for consideration?

You can send us examples of your work either by email or by post, marked ‘Artwork Submissions’.

By post:

Design Dept
Faber & Faber Ltd
Bloomsbury House
74-77 Great Russell Street
London WC1B 3DA
United Kingdom

By email:

Submissions for adult books should go to designsubmissions@faber.co.uk and for children’s books to childrensdesign@faber.co.uk.

Please note that we will not be able to provide any feedback, or return your examples, so please do not send originals. We will keep all relevant artwork on file and get in touch if a suitable project comes along.

Faber Member FAQs
Do I have to pay to be a Faber Member?

It is completely free to become a Faber Member. All Members receive access to our literary newsletter and free events including our Inside Faber series. In addition to this, there are paid events and special editions for Members to buy.

What do I get by signing up to be a Member?

You will receive 10 per cent off your first order on faber.co.uk (subject to terms), weekly curated newsletters and access to exclusive events, editions and content for Members. You will also be a valued member of our community of readers, invited to share your opinions and thoughts with fellow Members and Faber staff.

How do I join Faber Members?

You can sign up to become a Faber Member for free here.

How do you release limited and special edition books?

Faber Members are first to hear about new limited editions and Members editions via the Members newsletter. We release editions, gift items and other releases regularly throughout the year, some of which are exclusive to Faber Members.

I don’t live in the UK – what benefits are there for international Members?

International Members can access our online events archive to rewatch author films and access our full online journal offering, including exclusive Members quizzes and Q&As, and they can enter select competitions via our newsletter. We will also first announce the return of international shipping on faber.co.uk through our Members newsletter.

How do I cancel my membership?

Although Faber Members is free to be a part of, you can cancel your membership and share any feedback by emailing members@faber.co.uk.