Delivery Charges

1. UK Deliveries

Orders placed with faber.co.uk will be shipped to you postage free as long as the products ordered can be shipped together and have a value of £20 or above (please see 1.1. for Faber Finds delivery charges).

Delivery charges are in UK pounds sterling (£) and inclusive of VAT.

Reasons for orders of multiple titles not being consolidated, i.e. where separate delivery charges will apply, might include purchases of pre-ordered titles (i.e. titles not yet available), Faber Finds titles, and other print-on-demand titles. (Please see 5. below).

1.1 If your order has a value of £20 but includes a Faber Finds title (or pre-ordered title, or print-on-demand titles), you will not be eligible for free postage. Faber Finds titles are printed-on-demand, i.e. books are not taken from stock, and are not classified as split shipments. If you order two or more Faber Finds titles with a combined value of £20 or above, the books will be collated and treated as a single order, so you will qualify for free UK P&P. If you buy one Faber Finds title with a value of £20 or above, you will qualify for free UK P&P.

2. Charges for UK P&P

For normal deliveries to the UK P&P is charged at £2.75 for the first item and £1.00 for each additional item. Orders over a value of £20 (not including P&P) are not charged P&P.

3. Overseas Deliveries

We deliver outside the UK (though restrictions may apply depending on Faber's territorial rights for specific books). Delivery charges are determined by territory.

4. Charges for Overseas P&P

Europe (including Eire): £5 plus £1.50 per book.
USA & Canada: £7 plus £3 for each additional item
Rest of the World (excluding USA): £8 plus £3 per book.

Please note: There is no free postage for overseas deliveries.

5. Split Shipment/Consolidation of Orders

Please note: you cannot consolidate orders containing a combination of Faber Finds, pre-order titles, and print-on-demand titles.

If you have purchased multiple titles with different dispatch lead times (e.g. titles not yet published, or titles not available from stock) you will need to split the shipment - each shipment will count as a separate order. For example if you have two titles - one dispatching in 1-2 days and one dispatching in 2-4 days, you will be charged P&P on both at £2.75 per shipment, a total of £5.50. (See 4. above for non-UK deliveries).

Please note: the exception is Faber Finds, i.e. when only ordering multiple Faber Finds titles, when you will be able to consolidate your order and have the books delivered at the same time. The delivery will not be split, i.e. you will be charged £2.75 for the first item and £1 for each additional item.

6. Pre-Order Titles

Pre-order titles are always treated as separate shipments and cannot be consolidated and dispatched together with available titles. Each individual pre-order title will be charged P&P at £2.75. (See 4. above for non-UK deliveries).

7. Contacting Customer Services

7.1 Post-Sales Support: If you have placed an order and have a question:

The My Account section of the site stores your order history.

To review the items you have ordered or to check on the status of any outstanding shipments simply go to the My Account section and click on the 'View details' link of the order you are interested in.

If, having reviewed the details of your order, you need to contact Customer Services click on the 'Make an enquiry' link at the top of that page.

7.2 Pre-Sales Support: If you have not placed an order and have an enquiry:

If your question or enquiry does not relate to an order visible in the My Account section of the site please email us at: faberd2c@tbs-ltd.co.uk. Please note that we are unable to process enquiries about an existing order via this email address.

7.3 For general enquiries, or if you question is not covered by the above options, please consult our Contact Us page.