Application Deadline - 13.06.2024

Academy Assistant

Application Deadline

Academy Assistant

Salary: £28,750

Faber Academy is a busy and expanding creative writing school based within the prestigious independent publisher Faber. With courses currently taking place in London, Newcastle and online on our bespoke Learning Management System, as well as mentoring and manuscript assessment programmes, we have helped over ten thousand aspiring authors along their writing journeys.

Faber Academy is looking for an organised and motivated person with a demonstrable interest in creative writing to join us as our new Academy Assistant. The successful candidate will be ensuring the smooth running of the Academy: setting up the rooms for our classes and keeping them in good order the rest of the time, fielding enquiries from customers by phone and email, making sure our tutors have everything they need. You’ll be facilitating online Zoom classes and uploading material to our online classrooms, and being ready to leap into action in case tutors or students experience technical difficulties.

This is a varied, hands-on role: you will be making coffee, setting up webinars, chatting to Academy students about their writing. You will know how to make writers feel at home and will be able to work independently to ensure that every student has an excellent experience. You will have some experience of working in a customer-facing role, either in retail or in hospitality, and you will need to be confident taking phone calls and answering customer enquiries from the outset. You will also have an interest in books and writing, and ideally some empathy with the travails of being an aspiring writer.

We’re a small team and our work is different every day, so you will need to be flexible, motivated and creative in how you approach the role.

The Academy Assistant will be reporting to the Director of Faber Academy. The role is permanent, full time (35 hours a week) and based in our London office, with some evening and weekend shifts required.

If this sounds like you, please send your CV and covering letter to quoting reference FF.

The closing date is Thursday 13th June 2024.



Faber has a staff of just over 140, based across our offices in Hatton Garden (London) and Harlow. We want all our staff to have the best possible, most positive and enjoyable experience while working at Faber.

Our benefits include:
– Access to Faber titles (including regular staff book clubs), discounted Independent Alliance titles
– Minimum of 28 days’ holiday per year
– Five days per year for volunteering work of your choice
– Full subscription to the Headspace meditation app
– Season-ticket loans
– Cycle-to-work vouchers
– Subsidised eye tests
– Generous pension scheme
– Life assurance and income protection insurance
– Access to online GP and advisory services
– Cash plan for healthcare costs


We welcome applications from any individual regardless of ethnic origin, gender, disability, religious belief, sexual orientation or age. All applications will be considered on merit.

Please note that all personal information which we process in connection with your application will be treated in accordance with our Data Protection Privacy Notice and our Data Protection Policy. Please read our Data Protection Privacy Notice and Data Protection Policy before submitting your application.