Privacy

The content on this site is maintained by Faber and Faber Ltd, Bloomsbury House, 74-77 Great Russell Street, London WC1B 3DA.

If you would like to provide feedback regarding the site please email us at: webmaster@faber.co.uk.

The sale of books through this website is carried out by The Book Service Limited (TBS), Distribution Centre, Colchester Road, Frating Green, Colchester, Essex C07 7DW. For order enquiries, please use the order enquiries form in the My Account section of the site.

This privacy policy, together with the Terms and Conditions and Sales Terms and Conditions, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this privacy policy carefully. By visiting this website you are accepting the terms of this privacy policy. It is the stated policy of Faber and Faber Ltd and TBS that they will act in accordance with current legislation and aim to meet current best practice with regard to the processing of personal data.

Faber takes your online privacy seriously. You may visit this site anonymously as often as you like without providing any personally identifying information (such as your name, address or email address). We do not collect personally identifying information from you except when you specifically provide it, and we protect the information we receive. With your consent we may gather personal information from you through website sales, competitions and prize draws, and newsletters. We do not share your information with third parties without obtaining your consent first. Please read below for a further explanation of the information we gather and how we use it.

1. How We Use Your Personal Data

As you explore our website you will come across certain activities for which we request some personal information. These activities are outlined and explained below. We will not use your name or email address for any purpose other than as stated

1.1: Sales through the site: TBS, on behalf of Faber, will require personal information from you such as your name, billing address, email address, contact telephone number, payment card information for the purpose of processing and fulfilling your sales order. They will collect, hold and process that information including passing such elements of this information on to third parties or an agent acting on their behalf, as is necessary for that purpose. They will require that any such third party or agent must process your personal information in accordance with this Privacy Policy and in accordance with the Data Protection Act 1998. TBS will also retain information relating to your sales history so that you can check your own order history in the My Account section. By ordering Goods from this site, you are agreeing that Faber may use the information you provide and information about your account for marketing purposes, including market research and sending you marketing by email if you have indicated that you wish to receive email marketing from Faber.

1.2: Email newsletters: If you register to be sent information about our authors, books or events on the My Account section of the site or in any of the following areas: Faber Finds, Reading Groups, Faber Kids; we will ask you for some personal information (name and email address) in order to provide you with the service you are requesting.

1.3: Competitions/ Prize draws: We may ask for your name, email address and address so that we can contact you in the event that you win.

1.4: Feedback, Suggestions, Opinions: Sometimes we may ask you what you for your suggestions and opinions and provide you with a link for emailing us your response. We will only use the email address we receive from you for the purpose of responding to your questions or suggestions.

1.5: An additional area in which we ask for your name is on bulletin boards or forums - places on the site where you can participate in a discussion of a particular subject by posting written comments which are then entirely public. You must register your details in order to do so. Registration information will not be disclosed and is for security purposes. You should be aware that if you do disclose personal information on the bulletin boards or forums, that information can be collected and used by others and may result in unsolicited messages from third parties. By participating in these forums, you should remember that you are legally liable for the material you post, including libel and copyright infringement.

2. Storage, Correction and Disclosure of Personal Data

2.1: We will retain the data we hold concerning you for as long as it is necessary to do so. We do not pass your data onto third parties unless you have given us your express consent or we are required to do so by law. Should you discover any inaccuracies in your personal information, please update your details in the My Account section. If you no longer wish for us to hold your data please email webmaster@faber.co.uk and we will remove you from our records.

3. Removing Your Email Address

3.1: If you wish to opt out of receiving marketing communications from Faber you can do so by clicking the 'unsubscribe' button at the bottom of the communications and following the instructions. Please note that if you have signed up for several different lists you will have to remove yourself from each one individually.

4. Cookies

4.1: Cookies are electronic tags that most websites place on your computer in the process of sending your computer a file, such as a web page. We use them as well. A cookie can tell us when a computer that has previously visited our site returns, and what pages it requests on each of its visits. Cookies help us keep track of how our visitors (or more accurately, their computers) use our site, including such things as the type of browser they use, the frequency of their visits and the pages that are most popular. They can help smooth your travel through our site by keeping track of information that has already been provided by your computer so that you do not need to re-enter it. In no event does the cookie we place on your computer tell us anything personal about you or about your visits to other websites (except those you enter through a link on our site), or your use of the internet in any other way. If you would still prefer not to receive any cookies, most browsers can be set to refuse cookies or to alert you when one is being sent. Please note, some portions of this site may not function properly if the cookies are disabled.

5. Links to Other Sites

5.1: Our site contains links to other sites that are not under our control, even though they may use the Faber name or logo on their site through an agreement with us. Such other sites do not necessarily follow our privacy policies, and may place their own cookies on your computer. This practice is standard on the Web. We do not control cookies placed on your computer by third parties whose or links appear on our site.

6. Security of Private Information

6.1: We would like to be able to tell you that the personal information you provide us with is absolutely safe. Unfortunately, several well-publicised instances of computer security breaches make it impossible for anyone to be so confident. However we take reasonable steps to protect the information you provide us from theft, alteration or unauthorized inspection.

7. Parents and Guardians

7.1: We encourage you to get involved with your children's online usage and to be aware of the activities in which they are participating. We also ask you to check back here regularly to see what our latest policies are, particularly those relating to children. You should be aware that if your children voluntarily disclose their names, email addresses or other information on bulletin boards or chat areas of other websites, such disclosures may result in unsolicited messages from other parties. We suggest that you discourage your child from providing such information on this site or elsewhere unless you are confident that the information will not be misused.