Contact Faber

Faber and Faber Ltd
Bloomsbury House
74-77 Great Russell Street
London WC1B 3DA
UNITED KINGDOM

Tel: +44 (0)20 7927 3800
Fax: +44 (0)20 7927 3801

Registered Number: 944703

Our Accounts Department is based in Harlow:

Faber and Faber Ltd (Accounts)
Burnt Mill
Elizabeth Way
Harlow
Essex CM20 2HX
UNITED KINGDOM

Fax: + 44 (0)1279 417 366

Distribution and Customer Services are handled by TBS:

TBS (The Book Service)
Frating Distribution Centre
Colchester Road
Frating Green
Colchester
Essex CO7 7DW
UNITED KINGDOM

UK Trade Fax: +44 (0)1206 255 930 / email: sales@tbs-ltd.co.uk
International Sales Fax: +44 (0)1206 255 916 / email: export@tbs-ltd.co.uk

Contacting Customer Services (non-trade customers):

Post-Sales Support: If you have placed an order at www.faber.co.uk and have a question:

The My Account section of the site stores your order history. To review the items you have ordered or to check on the status of any outstanding shipments simply go to the My Account section and click on the 'View details' link of the order you are interested in.

If, having reviewed the details of your order, you need to contact Customer Services, click on the 'Make an enquiry' link at the top of that page.

Pre-Sales Support: If you are having difficulty placing an order at www.faber.co.uk and have a question, please email faberd2c@tbs-ltd.co.uk. Please note that we are unable to process enquiries about an existing order via this email address.

Non-sales related queries should be addressed to the Contacts listed below.

Contacting Faber by email:

If you have a general enquiry please take a few minutes first to consult our Frequently Asked Questions page. Because we sometimes get inundated with emails, we can't always guarantee a response unfortunately.

For more specific enquiries, please use the following addresses:

Press & Publicity: gapublicity@faber.co.uk / gachildren@faber.co.uk

UK Sales: gasales@faber.co.uk

International Sales: gaexport@faber.co.uk

Rights: garights@faber.co.uk

Permissions: gapermissions@faber.co.uk

Marketing: tradefeedback@faber.co.uk

Website: webmaster@faber.co.uk

The Faber Academy: iane@faber.co.uk

Editorial/Authors: we are unable to give out authors' email addresses

Contacting Faber Authors:

We cannot give out authors' contact details, including email addresses, but we will be happy to forward correspondence to them or to their agent. As we are not always in email contact with authors, we prefer that correspondence is put in writing and addressed to:

'Author'
c/o Faber and Faber Ltd (Editorial Dept)
Bloomsbury House
74-77 Great Russell Street
London WC1B 3DA
UNITED KINGDOM